On April 6th, 2011, the U.S. Consumer Product Safety Commission and Health Canada, in cooperation with ICI USA, LLC, of Seattle, Washington and Williams Sonoma, issued a voluntary recall of this Whirly Whip hot chocolate pot due to a potential for burn and laceration hazards.
What do you need to know about this voluntary recall?
About 28,000 of these units were sold in the United States and 700 in Canada through Williams-Sonoma of San Francisco, CA. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
There is some potential for the handle of the hot chocolate pot to break off during use, posing potential burn and laceration hazards. To date, the firm has received 28 reports of handles breaking off of the pots, including eight reports of injuries involving minor burns or cuts.
This recall involves the Whirly Whip hot chocolate pots sold individually as item number 2981454 or 4986535, and as part of the Whirly Whip hot chocolate pot gift set item number 3021714. The item number can be found on the product’s box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.
This product was sold and distributed at Williams-Sonoma stores nationwide, online and through Williams-Sonoma catalogs from October 2010 through January 2011 for between $30 and $40.
What should you do if you presently own or have purchased one of these products?
Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund.
For additional information, contact Williams-Sonoma toll-free at (855) 643-4206 between 4 a.m. and 9 p.m. PT seven days a week or visit the firm’s website.
Note: Health Canada's press release is available at this link.